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Head of IT System Administration (m/w/d) | Wetzlar

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We empower people and companies to do sustainable smart business.

DIA is one of the leading Salesforce consultancies in Germany, Austria and Switzerland. We support our customers on their way to sustainable smart business. We help them shape the future of their organizations and break new ground. In all that we do, the focus is on the sustainable success of our clients.

Your mission

As part of DIA, you will play an important role in maintaining a stable and secure IT environment. You will monitor our network and system infrastructure in our data centres and in the public cloud (Microsoft Azure).

You are responsible for the administration of all (cloud) applications as well as user and authorisation management in Microsoft Azure AD with Conditional Access, SAML, SCIM. In addition, you will be responsible for the administration of the entire (cloud) firewall, virtualisation, WiFi infrastructure, backup management, mobile device management systems, Microsoft Endpoint Manager for Windows and Jamf Pro for MacOS and iOS and contribute to the further development of our Azure environment and the automation of our cloud infrastructure (e.g. through patch and backup management).

In your role, you will also monitor the security of our infrastructure and manage our PKI (certificates, etc.). As a member of the 2nd level support, you will also solve problems in the infrastructure and on the end devices of our employees.

Last but not least, you will also be responsible for managing our external service providers and suppliers in the infrastructure area.


Your profile

Must-Haves
  • Training as an IT specialist for system integration or completed IT studies with several years of experience in a comparable position
  • Experience in the administration of Microsoft Azure AD, especially with a focus on security, user provisioning via SAML & SCIM, and conditional access.
  • Experience in the administration of firewalls, in our case Zscaler and OPNsense, as well as basic network management via switches, routing, VLAN, STP, etc.
  • Familiarity with Microsoft Windows systems such as Windows 10 & 11 as well as MacOS, iOS and basic knowledge of Linux.
  • Not afraid of learning new systems and infrastructures

Good-to-have
  • Experience in the administration, management and provisioning of clients and software via Microsoft Endpoint Manager (formerly Intune).
  • Experience in the administration, management and provisioning of clients and software via Jamf Pro for Apple Devices
  • Experience with virtualisation such as VMWare eSXI and backup systems such as Veeam


Nice-to-have
  • Basic DNS and hosting experience to support colleagues in customer projects, e.g. with SPF, DMARC, DKIM
  • Experience with administration using Google Workspace as well as Atlassian products such as Jira, Confluence and Bitbucket


Daily Used Software / Platforms

  • Microsoft Azure AD
  • Microsoft Intune
  • Zscaler ZIA + ZPA
  • Jamf Pro, Jamf Connect, Jamf Protect
  • Google Workspace
  • Jira, Confluence, Bitbucket, Atlassian Access
  • Slack
  • Zoom Meetings + Zoom Phone
  • Bitdefender


  • Min. 4 years experience in 1st level support with Microsoft and Apple products
  • Experience in the environment of our industry is an advantage¬†
  • Fluent in German and English (min. C2 in both languages)
  • You have the desire to advance your area of responsibility & work professionally with all parties involved
  • Motivation, creative power, independent and structured action characterise you

Why us?

We are a great team with a lot of experience and passion for innovation, technology and Salesforce!

Our passion is to solve complex problems and to to break new grounds in Salesforce technology. Our customers benefit from our experience and the excellent results we achieve with it.

DIA stands for flat hierarchies, a lot of creative freedom and a lot of fun and passion for interactive projects and new technologies! Together, we work on exciting and challenging projects that move our customers forward decisively.

Become a part of our team from the home office (remote), in Wetzlar, in Berlin, in Munich or in Villingen-Schwenningen.

Help us to unlock the full potential of our customers with your knowledge and experience. Learn in an inspiring environment and from talented and experienced people. Let yourself be inspired by the exciting insights in a wide variety of projects and grow together with us and our customers!

We have a lot to offer

Corporate culture

An interactive, open, appreciative and family-friendly corporate culture

Environment

An inspiring environment with interesting challenges and exciting projects

Development

Comprehensive opportunities for your individual development and personal growth

Benefits

Numerous benefits and good, performance-oriented payment

Home office culture

An established home office culture supported by our processes and infrastructure

Equipment

State-of-the-art equipment with powerful hardware and software (free choice of PC or Mac)

Cloud-only culture

A distinctive cloud-only culture and state-of-the-art infrastructure

Offices

Modern, central offices with good public transport connections and plenty of space - also for parents with their children

Atmosphere

Great atmosphere with free tea, coffee, muesli, cold drinks and local fruit

Commitment

Strong commitment to supporting social projects and non-profit organizations

Moments

Lots of beautiful moments in projects, with a joint after-work beer and at our events

Onboarding

Our onboarding apartment is available to you rent-free for 3 months for an easy start